Privacy Policy

Last update: January 2026

At Hikevo Design ("we", "our"), transparency is one of our pillars. This Privacy Policy explains how we treat your personal information when you visit our website or use our services.

1. Data Controller

  • Owner: Hikevo Design
  • Location: Maturín, Monagas, Venezuela (Global Service)
  • Contact: [email protected]

2. What Information We Collect

Currently, we collect the minimum information necessary to operate:

  • Contact Data: Your email address (when you enter it in our registration or contact form).
  • Navigation Data: Technical information such as your IP address, browser type, and behavior on the site (via technical or analytical cookies) to improve performance.

3. Purpose of Processing

We use your data to:

  1. Respond to your requests: Send you the service information you requested by leaving your email.
  2. Service delivery: Manage the contracted web development or content creation.
  3. Technical improvement: Monitor site speed and security.

4. Third Parties and Tech Stack

To provide our services, we use trusted technology providers who may process data on our behalf:

  • Hosting and Infrastructure: Cloudflare Inc. (Security and content delivery).
  • Transactional Email: Resend (For sending automatic emails).
  • Analytics: Cloudflare Web Analytics (Private and without invasive cookies).

We do not sell or rent your data to third parties for commercial purposes. Never.

5. Your Rights

As a user, you have the right to access, rectify, or request the deletion of your data ("Right to be forgotten") at any time. Just write to us at [email protected] and we will handle your request in less than 48 hours.

6. Security

We implement standard security measures (HTTPS/SSL) to protect your data during transmission.

¡Escríbenos!